Visitor and Website Terms

Introduction

These Terms govern both visits to Fieldgate Animal Farms England and the use of our website. By booking a visit or browsing our pages, you agree to follow these Terms and the applicable laws of England and Wales.

Contact Details

Fieldgate Animal Farms England 14 Dairy Lane, Church Stretton, Shropshire SY6 6DQ, England Phone: 441 743 295 814 Email: [email protected]

Booking and Attendance

  • All visits must be arranged in advance through our online form or direct contact.
  • Payment details, when applicable, are provided securely and processed under UK data protection standards.
  • We may reschedule in case of severe weather or animal welfare needs.
  • Children under sixteen must be accompanied by a responsible adult at all times.

Health and Safety

Visitors must follow instructions given by farm staff. Fieldgate operates in line with DEFRA and Health and Safety Executive (HSE) guidance for open farms. Hand-washing before and after animal contact is mandatory. Appropriate footwear is required.

Behaviour Standards

Respect for animals, staff, and fellow visitors is essential. We may refuse entry or ask any person to leave if behaviour causes distress, damage, or safety risk. Abuse, neglect, or removal of property from the site is prohibited.

Liability

While every reasonable precaution is taken to maintain safe conditions, visitors attend the farm at their own risk. Fieldgate Animal Farms England is not liable for loss or damage to personal property except where required by law. Nothing in these Terms limits liability for death or injury caused by negligence.

Intellectual Property

All photographs, text, and graphics on our website belong to Fieldgate Animal Farms England unless otherwise stated. You may not reproduce or reuse material without written permission.

Website Use

Our website provides general information and a contact form. We make reasonable efforts to ensure accuracy but do not guarantee completeness. Links to external sites are provided for convenience and do not imply endorsement.

Data Protection

Personal information collected through the website or bookings is handled according to our Privacy Notice and Cookie Preferences.

Cancellations and Refunds

If a paid session is cancelled by us, visitors may choose to reschedule or receive a full refund. If cancelled by a visitor within forty-eight hours of the scheduled time, we may retain up to 25 percent to cover preparation costs.

Amendments to Terms

We may update these Terms periodically. Any changes will take effect upon publication. Continued use of our site or participation in visits after changes indicates acceptance.

Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of English courts.

Contact

For questions regarding these Terms, contact [email protected] or phone 441 743 295 814.

Cookie Preferences

We use a small number of cookies to keep the site working and to understand basic visit counts. See our Cookie page for choices at any time.

lambspin