Privacy Notice

Fieldgate Animal Farms England respects the privacy of every visitor, volunteer, and correspondent. This notice explains how we handle personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Fieldgate Animal Farms England 14 Dairy Lane, Church Stretton, Shropshire SY6 6DQ, England Phone: 441 743 295 814 Email: [email protected]

Information We Collect

• Names and contact details submitted through enquiry forms or email correspondence.
• Basic visit information such as group size and preferred dates.
• Technical data such as browser type or page interactions collected through essential cookies for security and performance.

Why We Use Your Data

We use information only to:

• Respond to messages and manage booking requests.
• Comply with legal and safety obligations related to open-farm operations.
• Maintain contact lists for follow-up communications when consent is provided.

Lawful Basis

Processing is based on one or more lawful grounds: performance of a contract (visit arrangements), legal obligation (health and safety records), and consent (newsletter or future contact).

Data Storage and Security

Personal data is stored securely on password-protected systems located within the United Kingdom. Access is limited to authorised staff. We use encryption for electronic communication wherever practical.

How Long We Keep Data

We keep personal information only as long as necessary to fulfil the purposes above or to meet regulatory requirements. Non-essential correspondence is deleted within twelve months.

Sharing Information

We never sell or trade your data. Information may be shared only with:

• Professional advisers (such as insurers) when required by law.
• Authorities if legally compelled to provide incident or visitor records.

Your Rights

Under UK GDPR, you have the right to request access, correction, deletion, restriction, and data portability. You also have the right to object to processing where consent is the only lawful basis.

Contact and Complaints

To exercise your rights or raise a concern, contact us via [email protected] or by phone at 441 743 295 814.

Updates to This Notice

We review this notice annually or whenever legal requirements change. The current version is always available on our website.